A Busser/Server Assistant’s role in any hospitality setting is essentially a supportive one. They assist with the activities of both front and back end operations and help expedite work. While this is a support role, by no means is it little in essence as the operations of a restaurant can not be carried out properly without these professionals.
A Busser and Server Assistant is must be a jack-of-all-trades and may need to perform duties that are not part of his or her actual job description. Someone who knows the art of making conversation with guests as they come in may be the perfect candidate for it. They should be able to multitask and have the ability to handle problems in an effective way while keeping a professional demeanor.
Must be a minimum of 18 years old
High School diploma or GED
Minimum of 1 year experience in food service/hospitality desired, but not required
Customer service focused and solution oriented
Must enjoy and be able to succeed in a fast-paced work environment
Ability to communicate clearly and professionally with customers and coworkers
Ability to work a flexible schedule based on restaurant needs
Food handler's card may be required according to local and or state regulations